There are various reasons why re-registering assets between providers could be more beneficial rather than transferring in cash. These include being able to remain invested in the market during the transfer and the potential savings in buying and selling costs. Aegon are able to receive and make re-registration transfers between other providers and any General Investment Account (GIA) and stocks and shares ISA that is held.

Aegon support re-registration transfers involving a wide range of assets that are available to be held on the Aegon Platform. This includes collective investment schemes such as unit trusts and OEICs. Not all providers will support re-registration transfers that are comprised of assets that you want to transfer to us or want to transfer away from Aegon. To avoid any unexpected delays with the re-registration transfer, please speak to the current provider.  

You should be aware that the managers of collective investment schemes will always apply an Ongoing Charges Figure (OCF – please see definition in Key Terms section below) for administering the funds held – this charge will be defined by a number of variables such as the objectives of the fund and its past performance. Some providers are able to secure discounts on these charges for their customers. As one of the UK’s leading platforms, Aegon have a range of collective investment schemes with some discounted charges in place. When discounts are agreed, the fund manager will create what is known as a fund class (please see definition in Key Terms section below) to reflect each discounted charge, so that the customer knows which discount applies to them. A single collective investment scheme may have multiple fund classes available to customers.  

• Time taken – various parties are involved with a re-registration transfer - it won’t just be us and another provider – there will be fund managers involved too. Because of this, re-registration transfers can be complicated and take anything from several weeks up to three months. Please note that when the re-registration transfer is in progress, you won’t be able to transact against the assets being transferred.


• Unforeseen costs – some providers will apply charges for either receiving or making re-registration transfers and you should understand whether any charges apply before proceeding. Aegon don’t apply any charges for either receiving transfers or making transfers to other providers.


• Fund class conversions when transferring to Aegon – Aegon has a wide range of collective investment schemes available with some discounted charges from fund managers in place. This means that it may be less expensive to hold the same fund with Aegon compared to the current provider. When Aegon receives a re-registration transfer request, we’ll contact the current provider to make sure that we can accept the re-registration of the assets held. Also, there may be a temporary delay, as Aegon won’t be able to accept the re-registration transfer until the current provider arranges a fund class conversion. In some circumstances, we may not be able to accept the re-registration of the collective investment scheme and so a sale to cash or a switch to a different collective investment scheme prior to transfer, may be required. If a sale, switch or fund class conversion is required, the current provider will contact you.  If the re-registration transfer is accepted, once the funds being re-registered to Aegon have been transferred, we’ll ask the fund manager to convert those funds into the fund class with the lowest OCF that’s available to you, unless you tell us not to. Please note that the fund class conversion is at the fund manager’s discretion and in some circumstances, they may not perform the conversion. If the fund class with the lowest OCF is held by both Aegon and your current provider, there’s no requirement for a fund class conversion and your re-registration transfer to Aegon will proceed without any delay. Please make sure that you read the re-registration transfer authority form carefully. We require this form to be completed by you and returned to us before we request your re-registration transfer. 


• Fund class conversions when transferring away from Aegon – if you want to make a re-registration transfer to another provider, please be aware that the new provider may not have the same fund class that Aegon has available. If this is the case, the new provider may only be able to offer a more expensive fund class. In some circumstances, we may only be able to proceed with the re-registration transfer to the new provider by asking the fund manager to convert the collective investment scheme into a more expensive fund class. In this scenario, it’s important that the potential cost implications resulting from this action are understood. The new provider should provide you with a costs and charges illustration prior to requesting the re-registration transfer from Aegon. We’ll write to you to let you know if a fund class conversion is required. We’ll also be happy to provide you with a costs and charges illustration which will show the potential impact on the value of the asset when the collective investment scheme is converted into a more expensive fund class. If required, please contact us to obtain this document. Once the fund class conversion is complete, Aegon will instruct the re-registration transfer to the new provider.  In some circumstances, we may not be able to proceed with the re-registration of the collective investment scheme and so a sale to cash, or switch, may be required. 

To request a re-registration transfer to Aegon from the current provider, please follow these steps:

1. Contact us to request an illustration that will show the fund class(es) that will be held on receipt of the re-registration transfer and following any fund class conversion. If required, we’ll also provide the re-registration application form and re-registration authority for the relevant product (GIA or Stocks and Shares ISA). We’ll also provide the relevant key features document and terms and conditions too, as well as the key investor information document that relates to the fund(s) being transferred. We suggest that you obtain confirmation from us that we can hold the fund class(es) held with your current provider before initiating the re-registration transfer to Aegon. 


2. Once received, please review the illustrations and supporting documents. Before proceeding, please complete the re-registration application form and re-registration authority, and return it to us at Aegon Platform 3, Sunderland, SR43 4DP. 


3. We'll review the re-registration transfer request and if we can proceed, we’ll request the re-registration transfer from the current provider. You’ll be contacted by the current provider if there are likely to be any delays.  


4. Once the re-registration transfer is complete, if required, the asset(s) will be converted into the fund class with the lowest OCF that’s available to you. Any commission-included assets will also be converted into the fund class with the lowest OCF that’s available to you at this time - we’ll send you separate confirmation of this. Please see the re-registration transfer document for an overview of the process.

Re-registration transfers to another provider

To request a re-registration transfer from Aegon to another provider, please follow these steps: 

1. Speak to the new provider who will let you know what you need to do. We suggest that you obtain confirmation from them that they can hold the relevant fund class(es) currently held with Aegon before initiating the re-registration transfer to the new provider. Please see the re-registration transfer document for an overview of the process.


2. If you do proceed, the new provider will contact us. Once we’ve received all relevant information and documents, we’ll contact the new provider to understand whether they hold the same fund class(es) that are currently held with Aegon. If they do, we’ll proceed with the re-registration transfer. If they don’t, we’ll initiate a fund class conversion or sale to cash or switch - as detailed in Things to consider above – before proceeding with the transfer.


3. We’ll write and confirm once the re-registration transfer to the new provider has been completed. 

• Costs and charges illustration – this document will show the potential impact of costs and charges, such as fund manager charges, on the value of the collective investment schemes held with Aegon.


• Fund class – a fund class represents different units of a fund which have been created to meet the needs of different customers. Each fund class is likely to have a different OCF.


• Fund manager – a fund manager has overall responsibility for the performance of the assets under their management and ensuring that the fund is managed in line with the objectives as outlined in the Key Investor Information Document.


• Key Investor Information Document – this document outlines the key pieces of information such as charges and objectives relating to the collective investment scheme currently held or that will be held. This document should be read and understood before any decisions are made to purchase a collective investment scheme.


• Ongoing Charges Figure (OCF) – this charge is applied by the fund manager and covers the cost of managing investments and checking they’re performing as expected. They’ll vary depending on the assets chosen. You can find the OCF for each fund on our Fund research page.